Embarking on the implementation of (or adherence to) a Quality Management System (QMS) is a significant investment for any organisation. By its very nature, a QMS that complies with the requirements of an International Standard (ISO9001:2015) requires all employees of that organisation to adhere to certain policies, processes and structures.
METIER3 has long held an ISO certification for our QMS. We believe it adds value to our work product by requiring a set of outcomes to be adhered to and/or achieved which should reduce errors, promote consistency of quality, and enable continual improvement. All attributes that our clients should look for in their architectural consultant!
Congratulations to Quality Manager Jeff C who successfully navigated our recent tri-annual re-certification audit, which for the first time encompassed the introduction of ClickUp process management software as an integral part of our QMS.